Insurance

[sock]

Just had a quote over the phone with privilege and it came out at 1130! Thought it was a bit steep so went on go compare and privilege came top of the list with a quote of £709.80 . Rang them to confirm and they've matched the internet price ?


A bit of a crazy way to run a business

[North_Wind]

Not really ... you sell insurance at 1130 to people who don't ring around and at £709 to those that do, thereby leaving nothing on the table.

If you ring one of the larger call centre insurers the price of insurance changes minute to minute ... they drop the price a bit when it is quiet and then when everyone is handling calls they raise the price a bit to dampen down the quote-to-acceptance "conversion ratio" thereby reducing the call queue.

Amazing world.

BA