Tracker

Post by **MalcolmSu** » Wed Mar 05, 2008 11:36 pm

how can you tell if your car has one fitted? Where would I look?

Malcolm

Post by **mattysupra** » Wed Mar 05, 2008 11:59 pm

phone tracker with your car details.

Post by **GardinerG** » Thu Mar 06, 2008 12:10 am

FWIW, some are fitted with different (aftermarket) trackers.

Post by **andyt** » Thu Mar 06, 2008 12:12 am

MalcolmSu wrote:how can you tell if your car has one fitted? Where would I look?

As people have said, you'd have to phone Tracker themselves. I've had it twice and never known where it's fitted. You're not supposed to know yourself so that you can't be forced to reveal it. Each model of car usually has a few predetermined positions that they select from though.

Post by **stevers6** » Thu Mar 06, 2008 5:02 pm

Was told they were fitted as standard to all RS6`s. When i insured mine was told i needed a tracker @ £500.00, so looked through the Audi bumph in the service wallet and found a Tracker card, rung tracker and they confirmed it was fitted from new and charged me £30.00 to transfer the contract. Insurance wanted to see the certificate with my name and reg on or i wasnt covered for thieft, nice!

Post by **graybags** » Thu Mar 06, 2008 7:02 pm

They weren't fitted to all RS6s â€“ but could have been.

The Tracker Retrieve was a free-of-charge option when originally speccing the car. An on-the-ball salesmen should therefore have recommended it!

Gray

Post by **quattrokid1** » Sat Mar 08, 2008 10:45 am

IF tracker is fitted it should be on the V5

I had it fitted to my cars and its now stamped on the vehicle docs

Post by **MalcolmSu** » Sat Mar 08, 2008 3:58 pm

quattrokid1 wrote:IF tracker is fitted it should be on the V5

thanks - don't see anything on the V5 but i'll give Tracker a call on Monday just to double check.

Malcolm

Post by **MalcolmSu** » Mon Mar 10, 2008 11:43 pm

phoned tracker several times today, initially couldn't get thru and then when i did it was just an answering machine. Left my number but no one called me back so I emailed them at the end of the day. Got this back straight away:

Thank you for emailing TRACKER Customer Services team.

Due to a recent high volume of enquiries, our current response time is a little longer than usual.

Please bear with us during this busy time, we will reply to you as soon as possible.

Please accept our apologies for any inconvenience.

With kind regards
TRACKER Network (UK) Ltd

Sounds like they're busy!

Post by **andyt** » Tue Mar 11, 2008 9:22 am

I had a load of trouble getting through to them when I had to renew a couple of months back. Since I couldn't sit with a phone all day it eventually took me nearly a week! Bad service really, but I know from experience that they're a lot quicker to answer the phone on the emergency line.

Post by **mattysupra** » Tue Mar 11, 2008 3:40 pm

andyt wrote:Bad service really, but I know from experience that they're a lot quicker to answer the phone on the emergency line.

Or at least we all hope so!

Post by **MalcolmSu** » Mon Apr 07, 2008 9:54 pm

Tracker finally got back to me today - almost a month after first contacting them and chasing twice...

Turns out my RS6 is fitted with Tracker Retrieve so I took out a sub.

Post by **NumberoftheBeast** » Mon Apr 07, 2008 10:52 pm

Where on the V5 is the bit about the tracker? Either I am going blind or it doesn't say. My '6 does have tracker as I rang them up, changed my name over and paid the subscription when I bought the car last year.

Post by **MalcolmSu** » Mon Apr 07, 2008 10:58 pm

I've just got my V5 back after buying the car at the end of Feb and can't see any mention of Tracker on it.

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