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Afternoon,

When I bought my car I did the usual HPI Checks and the only issue it flagged up on was that it had outstanding finance.

Obviously at the time this was enough for me to step away from buying the car however after giving the seller chance to check everything as the finance was showing as outstanding prior to him buyer what had happened was.

A previous owner has failed to meet payments and Leicester Audi took the car back in 2007, the finance was then cleared and the car sold on to the guy I bought it off, for £36,000.

With this I had VW Group who had the outstanding finance write / e-mail and fax me confirmation they had no interest in any finance on the car (which is what showed as on the HPI Check) I then had Leicester Audi manage confirm by fax and e-mail that there was no outstanding finance on the car.

So I went and bought the car.

As I'm thinking of selling soon I just ran a HPI Check and it still shows as flagging up from VW Group.

Anyone know how I go about having this resolved so that when I do go to sell rather than the new buyers having to have shed loads of paperwork confirming there is no finance on the car they can simply HPI Check the car and see themselves that everything is in order also want it doing for my peace of mind.

Cheers in advance if anyone knows.

I'm assuming I have to contact someone and either give them the confirmation there is no outstanding finance or Leicester Audi or the VW Group and tell them to update there systems or speak to whoever?

Well that was simple enough.

I rang HPI Check to explain my issue and they confirmed what was showing, I explained I had the forms to show nothing was outstanding and she said she'll ring VW Group now to:

a.) Make sure there is no finance dating back to 2007
b.) Get them to update there finance records

Then I can update my HPI Check tomorrow and it'll show as clear for myself and any potential buyers who run the check. Job done

Talking to myself now but all sorted already, even got a phone call back and a updated report e-mailed through already.

Thumbs up for HPI Check

HPI Report now shows all clear with no issues and no outstanding finance.

I had the same too, contacted HPI who then contacted the finance company and they sent me a new updated certificate to show that my plus has no outstanding finance on it. They were actually quite efficent, they even sorted out a mileage discrepency where someone had put 100,000 miles instead of 10,000. Had to send them all the MOT/Audi history to verify it though.

Amar wrote:I had the same too, contacted HPI who then contacted the finance company and they sent me a new updated certificate to show that my plus has no outstanding finance on it.

I just had visions of a potential buyer walking away thinking it was sounding suspicious, least now they can HPI Check the car and see everything is in order which was my primary concern, also I can now whack the HPI Check up dated 21/11/2011 onto my feeler sale ad to show this.