Complete failure

4.0 V8 40v biturbo TFSI - 553 bhp
4.0 V8 40v biturbo TFSI - 597 bhp (Performance)
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MikeFish
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Re: Complete failure

Post by MikeFish » Thu Dec 08, 2016 8:52 pm

Have they actually found something wrong or was that just a guess?

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Ian_C
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Re: Complete failure

Post by Ian_C » Thu Dec 08, 2016 10:20 pm

zebede wrote:Apparently the loom is fooked....
Replacement car then! :audibash:
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zebede
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Re: Complete failure

Post by zebede » Sat Dec 10, 2016 5:21 pm

No their still looking for the issue, comfy but slow S7
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Panamera Turbo - fully loaded - gone
RS6 C7 - Panther Black - dodgy steering
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zebede
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Re: Complete failure

Post by zebede » Sat Dec 10, 2016 5:35 pm

They've replaced a part which made no difference at all, as usual they don't call back
Zebede

911 C4s cab - summer is fun :D

Panamera Turbo - fully loaded - gone
RS6 C7 - Panther Black - dodgy steering
911 GT3 - awesome but ate tyres
RS4 b8 - Black on Black with Black windows
911 Targa 4s 991 - Black with Grey Leather

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Surrey Sam
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Re: Complete failure

Post by Surrey Sam » Sat Dec 10, 2016 5:59 pm

Sounds about right. They'll be carrying out Audi Technical's suggestion on how to fix the problem, the trouble is they take 48 hours to reply, each time the dealer says "that didn't work".
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Re: Complete failure

Post by doodlebug » Sat Dec 10, 2016 6:06 pm

Indeed, I suspect this is now back with Audi AG. I don't really see how they can expect you to take the car. There's a serious lack of trust in an expensive product. Personally I'm not sure I'd want another, I think I'd walk away with a refund.

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zebede
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Re: Complete failure

Post by zebede » Mon Dec 12, 2016 11:25 pm

Oh update, they apparently fixed it, rocked up this evening to collect it ( I had to call them for update) but I expected that.
Got as far as 2 roundabouts away, broke down all lights on again returned car to them, made sure the people buying cars heard that it had been fixed and broke again.
Zebede

911 C4s cab - summer is fun :D

Panamera Turbo - fully loaded - gone
RS6 C7 - Panther Black - dodgy steering
911 GT3 - awesome but ate tyres
RS4 b8 - Black on Black with Black windows
911 Targa 4s 991 - Black with Grey Leather

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Re: Complete failure

Post by RSVI » Mon Dec 12, 2016 11:32 pm

That's worrying!..

I'd be $h!ting myself driving it again.

Did you get legal advice?

Which Audi dealer have you been going to?
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MikeFish
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Re: Complete failure

Post by MikeFish » Mon Dec 12, 2016 11:47 pm

That sucks. How long did they test it for I wonder. And have they been keeping you informed of what has been changed each time?

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zebede
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Re: Complete failure

Post by zebede » Tue Dec 13, 2016 11:13 pm

Mike, this is Audi we are talking about, of course they haven't, that would mean they actually had to do something that's called customer service!

Not got legal advice yet but wouldn't take much to get it!

I'm not prepared to state on here who the dealer is due to not knowing the legality of naming and shaming on here.

According to Audi U.K. the garage in particular is an RS specialist, this worries me more than anything as they are truly utter pants so far but they have clearly convinced Audi they know what they are doing.
Zebede

911 C4s cab - summer is fun :D

Panamera Turbo - fully loaded - gone
RS6 C7 - Panther Black - dodgy steering
911 GT3 - awesome but ate tyres
RS4 b8 - Black on Black with Black windows
911 Targa 4s 991 - Black with Grey Leather

535dboy
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Re: Complete failure

Post by 535dboy » Wed Dec 14, 2016 7:51 am

Wow - this thread would be much smaller without all the repeat posts !

I've had pretty much every warning coke on before, about 4 times in 4 years.

Re-started it and off I went. Audi couldn't see anything.

All one of them said dynamic steering kaput , it still steered !

Sorry to hear of your woes though
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Re: Complete failure

Post by RS6chris! » Wed Dec 14, 2016 9:58 am

Good luck getting sorted


Just a random thing that popped into my head...do you store car in a garage or inside??


If so...mice nibbling at wires or loom etc??....it's been known to happen and cause random electronic gremlins ?
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zebede
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Re: Complete failure

Post by zebede » Thu Dec 15, 2016 7:40 pm

I have never ever had such poor service from a dealer, they've not even called me back
Zebede

911 C4s cab - summer is fun :D

Panamera Turbo - fully loaded - gone
RS6 C7 - Panther Black - dodgy steering
911 GT3 - awesome but ate tyres
RS4 b8 - Black on Black with Black windows
911 Targa 4s 991 - Black with Grey Leather

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Complete failure

Post by doodlebug » Thu Dec 15, 2016 7:55 pm

I assume Audi UK are aware? Are you dealing with them?

Only so much they can do as the dealers are franchised, Audi UK actually have zero practical authority over the dealers. However they are more likely to show common courtesy.

Reject.......

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zebede
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Re: Complete failure

Post by zebede » Mon Jan 16, 2017 7:45 pm

Had car back for a week or so, was the steering angle sensor, 7am this morning poooof it goes again, warnings all over plus a new one saying brake servo failure!!!! Utter rubbish
Zebede

911 C4s cab - summer is fun :D

Panamera Turbo - fully loaded - gone
RS6 C7 - Panther Black - dodgy steering
911 GT3 - awesome but ate tyres
RS4 b8 - Black on Black with Black windows
911 Targa 4s 991 - Black with Grey Leather

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