Pricing Query

[Mike82]

Can anybody tell me if this is normal or am I been ripped off.

I have ordered an RS4 a few weeks ago, In the Audi car configurator the ROTR price with my chosen spec comes to £63180
When I negotiated the price I managed to get a 5k discount and a 2k contribution towards my deposit.

However when I was looking at the vehicle spec on the order confirmation form it stated.
Base price £63180
Discount £5000
delivery £645
License £860
Sale price =£59685

To me ROTR price means on the road including delivery and tax
It also states on the audi configurator page exactly what ROTR means
Recommended On The Road Price (ROTR)
The 'Recommended On The Road' retail price includes: delivery charge, half tank of fuel and number plates at £590.00 (inc. VAT), first registration fee at £55.00 and Road Fund License. Actual Road Fund License varies depending on model.

Do you guys know if this is normal or is the dealer being a chancer and trying to claw back some of the 5k dealer discount he agreed to.

Thanks
Mike

[carsarecool]

The RFL, as stated, is included and as is delivery??? Car sales people don't do themselves any favours by doing this type of "wool over eyes pulling" Tell him to eff off and buy elsewhere.

EDIT: He needs to be transparent with you so you know exactly what you are getting. If you are unsure make him explain, if he doesn't move on. I know a "car broker" who nwas employed by my previous employer to help negotiate car deals.....as you are away get an expert to negotiate on your behalf. PM me if you want a number....I have no affiliation to the guy but he helped a mate of mine from work get a good deal on a Cayman.

[Mike82]

The thing is I ordered the car at the beginning of the month with £1000 deposit then when I added some more extras to it a few days ago he sent me an updated order with the new spec. it was not until then that I realised what was happening.

I am working away at the moment so can only contact hi by e-mail.
He replied that there was a problem with the configuration not including the delivery and tax so they have had to add it on,
LOL I think this is BS so wrote him another mail and I am awaiting a reply.
Depending on what he replies will determine if I contact audi uk to try and get it sorted out.
Really want the car today but it is the whole principle of the matter that is pissing me off.

Want to go else where but also don't want to loose the 1k deposit.

Should get a reply to day.

[HYFR]

You won't loose the deposit . Just ask for it back!

[N7BSE]

Thats proper cheeky, I would let Audi Uk know if he doesnt sort it for you

[Mike82]

I received a reply today.
He apologized and said there was a problem with the configurator and that it charged me twice for Tax and delivery.
He said he would let Audi UK know about the problem with the software and thanked me for bringing it to his attention.

I think it is just a heap of Sh*t and they were just chancing there hand, trying to re coop some of the 5k dealer discount they offered.
If they try this on with every customer I am sure a few people will fall for it and it will be worth while to the dealer.
Will probably look at dealing with Aberdeen Audi or Perth Audi when it comes to servicing etc as I am not sure I want to give Highland Audi my business again.
Anyway it is all sorted out now hopefully there are no more hiccups and there will soon be a new car sitting in my garage

[Ian_C]

Several people on here have managed a 10k discount overall - the standard 7k PCP finance discount deal plus an additional 3k discount from the dealer. The more options you order, the more discount you can probably achieve

[doodlebug]

Audi's offer not what it was, only 4k now.

[Ian_C]

Ahhhhh thanks for clarifying.