S4 issues

3.0 V6 24v TFSI - 329 bhp
Nickyboy
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Posts: 2039
Joined: Mon Feb 06, 2012 10:38 am

S4 issues

Post by Nickyboy » Tue Feb 12, 2013 5:49 pm

After my 6th visit to Audi in as many months hopefully now they have sorted the issues as follows:

1. Interior trim needed replacing as the leather was sub-standard.
2. Two attempts to get this right due to wrong colour door cards arriving.
3. New interior trim resulted in door rattling.
4. Sun visor rattling.
5. Geometry been off, three attempts to resolve.
6. Brakes squeeking and squeeling. Two times to resolve.

So after all that and after 8500 miles thay appear to have sorted the interior trim issues and I have got new discs and pads on the front.

I will be able to tell tomorrow morning whether thay are finally fixed but I'm praying they are. I am due a call back from Audi UK tomorrow to follow up my complaint and hopefully answer my request for something as a goodwill gesture.

I will see what they say tomorrow.

Although the S4 is a great car the Audi experience thus far hasn't been superb, dare I say it, the Skoda experience was better (even that was p*ss poor). Apparently the head of business is raising this to Audi coupled with the TTRS brakes issues. :audibash:

Anyone else had similar issues?
2014: 8V S3, Scirocco (mistake)
2013: B8 RS 5, 3.0T S5 coupe, B8 S5 cab - temp, B8 S4 avant
2011: 2.0T FL Octavia VRS
2010: 1.8T Octavia VRS

Bacardi Jo
4th Gear
Posts: 532
Joined: Mon Apr 23, 2012 6:43 pm

Re: S4 issues

Post by Bacardi Jo » Tue Feb 12, 2013 7:19 pm

Didnt realise youd had brake issues did you do a thread on it? I had water pump ,thermostat ,front brake discs pads and callipers,wing mirror and rear light seals all replaced under TSBs [technical service bulletins] on my 2010 S4 .The new brakes they put on mine was in early 2011 sorted the squealing out ,did a bit of complaining to AUDI UK and ended up getting 2 free services.

Nickyboy
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Posts: 2039
Joined: Mon Feb 06, 2012 10:38 am

Re: S4 issues

Post by Nickyboy » Tue Feb 12, 2013 7:37 pm

No I didn't do a thread, don't know why to be honest as I probably should have.

Two free services would be nice. I'll see what they say tomorrow.
2014: 8V S3, Scirocco (mistake)
2013: B8 RS 5, 3.0T S5 coupe, B8 S5 cab - temp, B8 S4 avant
2011: 2.0T FL Octavia VRS
2010: 1.8T Octavia VRS

Nickyboy
Top Gear
Posts: 2039
Joined: Mon Feb 06, 2012 10:38 am

Re: S4 issues

Post by Nickyboy » Tue Feb 12, 2013 7:56 pm

Also found out that my tyres range from 5mm to 2mm. I'm guessing this isn't normal either. Going to need 4 imminently.
2014: 8V S3, Scirocco (mistake)
2013: B8 RS 5, 3.0T S5 coupe, B8 S5 cab - temp, B8 S4 avant
2011: 2.0T FL Octavia VRS
2010: 1.8T Octavia VRS

999pooch
2nd Gear
Posts: 115
Joined: Thu Jan 03, 2013 12:57 am

Re: S4 issues

Post by 999pooch » Tue Feb 12, 2013 8:05 pm

Nickyboy wrote:Also found out that my tyres range from 5mm to 2mm. I'm guessing this isn't normal either. Going to need 4 imminently.
Each tyre varies or left to right / front to back?
Lots of rubbish cars slowly progressing to a nice shiny S4

Bacardi Jo
4th Gear
Posts: 532
Joined: Mon Apr 23, 2012 6:43 pm

Re: S4 issues

Post by Bacardi Jo » Tue Feb 12, 2013 8:07 pm

When i complained to AUDI UK they told me that every year they allocate a certain amount of money to each dealership as "goodwill payments" for the dealer to allocate as they feel fit.Now if there is any money left in the pot at the end of the year they get to keep it so some dealers will be less forthcoming than others ,don't take no for an answer from the dealer and speak to AUDI UK yourself if you have to and just keep the pressure on until you get what you want for all the trouble and inconvience you've had on purchasing a brand new premium car.

999pooch
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Posts: 115
Joined: Thu Jan 03, 2013 12:57 am

Re: S4 issues

Post by 999pooch » Tue Feb 12, 2013 8:09 pm

Nickyboy wrote:
Two free services would be nice. I'll see what they say tomorrow.
I got two years free servicing when I bought my S4. I think I'm going to change onto fixed servicing as I do a lot of urban / short journeys. I'll also get two services out of them that way aswell :thumbs:
Lots of rubbish cars slowly progressing to a nice shiny S4

Bacardi Jo
4th Gear
Posts: 532
Joined: Mon Apr 23, 2012 6:43 pm

Re: S4 issues

Post by Bacardi Jo » Tue Feb 12, 2013 8:18 pm

Nickyboy wrote:Also found out that my tyres range from 5mm to 2mm. I'm guessing this isn't normal either. Going to need 4 imminently.
15k miles on my dunlops and plenty of tread left,fronts are wearing quicker than rears.Sounds like you are driving the car hard and it will eat through tyres thats one of the joys of running these performance cars. :redrs4:

Nickyboy
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Posts: 2039
Joined: Mon Feb 06, 2012 10:38 am

Re: S4 issues

Post by Nickyboy » Tue Feb 12, 2013 8:54 pm

blackphantom wrote:When i complained to AUDI UK they told me that every year they allocate a certain amount of money to each dealership as "goodwill payments" for the dealer to allocate as they feel fit.Now if there is any money left in the pot at the end of the year they get to keep it so some dealers will be less forthcoming than others ,don't take no for an answer from the dealer and speak to AUDI UK yourself if you have to and just keep the pressure on until you get what you want for all the trouble and inconvience you've had on purchasing a brand new premium car.
Good advice.
2014: 8V S3, Scirocco (mistake)
2013: B8 RS 5, 3.0T S5 coupe, B8 S5 cab - temp, B8 S4 avant
2011: 2.0T FL Octavia VRS
2010: 1.8T Octavia VRS

Nickyboy
Top Gear
Posts: 2039
Joined: Mon Feb 06, 2012 10:38 am

Re: S4 issues

Post by Nickyboy » Tue Feb 12, 2013 8:56 pm

999pooch wrote:
Nickyboy wrote:Also found out that my tyres range from 5mm to 2mm. I'm guessing this isn't normal either. Going to need 4 imminently.
Each tyre varies or left to right / front to back?
Just been and checked properly.

Measurements are inner/middle/outer:

FR 4/3/5
FL 4.5/3.5/4
RR 3.5/2.5/3.5
RL 4/4/4
2014: 8V S3, Scirocco (mistake)
2013: B8 RS 5, 3.0T S5 coupe, B8 S5 cab - temp, B8 S4 avant
2011: 2.0T FL Octavia VRS
2010: 1.8T Octavia VRS

999pooch
2nd Gear
Posts: 115
Joined: Thu Jan 03, 2013 12:57 am

Re: S4 issues

Post by 999pooch » Tue Feb 12, 2013 9:26 pm

Nickyboy wrote:
999pooch wrote:
Nickyboy wrote:Also found out that my tyres range from 5mm to 2mm. I'm guessing this isn't normal either. Going to need 4 imminently.
Each tyre varies or left to right / front to back?
Just been and checked properly.

Measurements are inner/middle/outer:

FR 4/3/5
FL 4.5/3.5/4
RR 3.5/2.5/3.5
RL 4/4/4
What tyre pressures you running? looks like they might be slightly over inflated if wearing more in the centre.
Lots of rubbish cars slowly progressing to a nice shiny S4

Nickyboy
Top Gear
Posts: 2039
Joined: Mon Feb 06, 2012 10:38 am

Re: S4 issues

Post by Nickyboy » Tue Feb 12, 2013 9:39 pm

What ever it says in the door. I think 36 front and 33 rear. Can't be sure though.
2014: 8V S3, Scirocco (mistake)
2013: B8 RS 5, 3.0T S5 coupe, B8 S5 cab - temp, B8 S4 avant
2011: 2.0T FL Octavia VRS
2010: 1.8T Octavia VRS

999pooch
2nd Gear
Posts: 115
Joined: Thu Jan 03, 2013 12:57 am

Re: S4 issues

Post by 999pooch » Tue Feb 12, 2013 9:57 pm

Nickyboy wrote:What ever it says in the door. I think 36 front and 33 rear. Can't be sure though.
That sounds about right TBH, I'm acually running slightly higher (39F/34R), again from Door jam info (for saloon).

I might have to keep a good eye on my tyres aswell.

I guess yours is just suffering from heavyrightfootedness :FIREdevil:
Lots of rubbish cars slowly progressing to a nice shiny S4

Bacardi Jo
4th Gear
Posts: 532
Joined: Mon Apr 23, 2012 6:43 pm

Re: S4 issues

Post by Bacardi Jo » Tue Feb 12, 2013 10:04 pm

Nickyboy wrote:What ever it says in the door. I think 36 front and 33 rear. Can't be sure though.
36 front 33 rear is for 19s same as im running.

999pooch
2nd Gear
Posts: 115
Joined: Thu Jan 03, 2013 12:57 am

Re: S4 issues

Post by 999pooch » Tue Feb 12, 2013 10:17 pm

blackphantom wrote:
Nickyboy wrote:What ever it says in the door. I think 36 front and 33 rear. Can't be sure though.
36 front 33 rear is for 19s same as im running.
I'm on ickle 18's
Lots of rubbish cars slowly progressing to a nice shiny S4

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