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the dreaded oil leak
Posted: Wed Sep 17, 2014 11:44 am
by bob bobster
Morning all,
I wonder if I could pick some brains out there ...
yesterday I had a service and mot with audi - car is 6 yrs old with 28k miles - plugs, oil, oil filter pollen filter brake fluid etc but they have spotted a leak 'coming from the oil pump drive - engine removal required' and told it is probably the pump but a technician would come and explain but when I asked if it was the penny oil seal that has failed on so many others there was suddenly a change of tact and that they would get me some more information and a quote but not to worry its not a major leak - but hang on if its the oil pump that is pretty serious ah yes might be the seal ??
so I'm now waiting for 'further information'
I have read on here about the oil leak and just wondered if anyone had any experience or could point me in the right direction of the appropriate thread/s
I do have a warranty with WMS Group but not contacted them until audi decide what they think it is in writing. has anyone dealt with WMS group (Warranty Management services) ?
any help appreciated
cheers
bob
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 11:56 am
by doodlebug
Well, either way it is engine out. And the major cost will be in the labour. So whether it is the seal or something else cost is going to be high. I suspect, due to access, it will not be possible to 100% diagnose until the car has been dismantled.
No idea who WMS are! Everyone who has had the issue has been covered by Mondial.
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 12:01 pm
by C6NVS
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 1:32 pm
by bob bobster
Quite interested to see the engine out in all its glory rather just pictures and yes they have already quoted 30 hours but will reduce the rate but no rate yet ...
and tried searching as I knew I'd read about it but thanks for the link
cheers
bob (somewhat depressed but still loving it)
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 1:42 pm
by C6NVS
Might be worth having a quick look at this thread also (what to do whilst engine out):
viewtopic.php?f=47&t=108990&p=666111&hi ... ut#p666111
I would have to add Hybrid Turbos to the list of things to do though !! (edit: Downpipes too !!) Rude not to, and then at least you have something to show for all the cost of the engine out.
Might depend on the warranty company agreeing to who does the warranty work, but at least you can try to work a 'favourable' solution from the start if that's the route you choose.
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 3:05 pm
by RS6chris!
It twas me on that thread.....
Defo the same as mine...oil pump shaft thingy!!!
Show tech this thread.
Defo engine out...as said cost is labour...think circa £1900 quid ish??...from Audi dealer.
Get other stuff done while block is out?...I got a few other gaskets done at same time for coppers as
Block was out....rocker covers etc?
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 5:14 pm
by don0301
Just discovered I've got this problem

seems common.
Was at 4Rings yesterday getting gearbox and diff oils changed. Dean there reckons it can be done without taking engine out, but will still be labour intensive

(
Only small leak at the moment, 1300 miles to oil service so will monitor.
Got insurance warranty when I bought the car, but it doesn't cover oil leaks

Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 5:24 pm
by RS6chris!
Good thing(if you can call it a good thing) is when engine is out you get new coolant and air com regassed too.
Plus if anything else looks a miss hopefully it will get picked
Up when block is out and can be rectified.
And as I've said any other gaskets etc.
Audi told me there's no other way but engine out?...read into that what you will.
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 5:39 pm
by C6NVS
I think it is a good thing if it can be done economically, engine in. Less for current and existing owners to be worried about.
I also agree with you Chris, if it starts stacking up that the cost is not that much less than an engine out, might as well drop it and have a proper look around and do any other items/upgrades.
Audi will only ever go by the manual, and the manual says engine out only. BUT, if DP's can be done economically engine in, the oil seal can't be too far away from a similar job.
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 6:11 pm
by sixspeed
What's everyone's mileage at the stage of discovery? Just wondering if we can draw any kind of conclusion...
My car is on 83k at the moment and still not suffered this problem, but I kinda feel its a matter of time.
Re: the dreaded oil leak
Posted: Wed Sep 17, 2014 6:17 pm
by RS6chris!
I was at 40k.
Re: the dreaded oil leak
Posted: Thu Sep 18, 2014 8:52 am
by don0301
my car 76k, bought 5 weeks ago.
No idea how long it's been suffering.
Re: the dreaded oil leak
Posted: Thu Sep 18, 2014 1:34 pm
by bob bobster
Ok so i got my quote from audi of £4,770.00 to remove the engine but with audi contribution brings it to £2,914.66 but this does not include any further investigation or parts or labour once the engine is out as they are still unsure what it maybe
The car is at teesside audi and just wondered if any else ( i think rs6chris took his there ?) have taken their car there to sort the same problem and what their costs were. I have asked if they have had any other cars with similar problem and they have confirmed that no other cars have
As it seems to be a common fault has anyone challenged audi about it or is that just a head butting a wall syndrome ?
Got onto the warranty people who quote 'five star gold' but not that gold or five star to deal with oil leaks or gasket seal or 'O'rings' and all diagnosis has to be completed first by the owner ... so thats pay for all the works upfront and then come back to us and the argue haggle to get anything ????? - so back to the dealer (not an audi but independent ) who seemed genuinely annoyed and is now on to them as all his cars have this warranty - will see what that brings
Can anyone recommend an independent garage in the north yorkshire region or would you stick with audi ?
cheers
Bob ... who is today a little more depressed but still glad he bought it ( i think ?!? )
Re: the dreaded oil leak
Posted: Thu Sep 18, 2014 3:30 pm
by RS6chris!
£4770!!!!!
Taking the piss big time!!
I paid no more than £2k max...from Teeside Audi for same job!!
With NO "Audi" contribution although they told me I got good will from dealer???
<beep> jokers mate.
Although I did get a service and new front discs and pads at same time.
Re: the dreaded oil leak
Posted: Thu Sep 18, 2014 4:37 pm
by Trups
It's funny how the same dealer says no but Chris got his done there, are they thick? Can they not remember having to take an engine out? It's not like there are thousands with the issue surely it's not hard to remember.