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Is DRC covered under the used warranty?
Posted: Wed May 04, 2011 2:07 pm
by adzpz
Hi,
Is DRC covered by the 12months approved used warranty? I assume so...
Re: Is DRC covered under the used warranty?
Posted: Wed May 04, 2011 2:14 pm
by PJC
Mine is, purchased mine last September from Maidstone Audi, they did mention the Audi goodwill 5 year - 75,000 mile one too.
Re: Is DRC covered under the used warranty?
Posted: Wed May 04, 2011 2:18 pm
by adzpz
Got some knocking and clunking going on front and rear and it has been booked in for next week. Only got the car Saturday from a main Audi dealer so if they try to wriggle out of it i'll be returning the car under the 30 day replacement scheme.
Re: Is DRC covered under the used warranty?
Posted: Wed May 04, 2011 3:51 pm
by ClioDriver
Yes it should be although when I had mine replaced in January, Mondial tried to wriggle out of part of the claim. However, once I called them directly, they backed down and all parts and labour were foc. You shouldn't need to use the Audi 5-year promise.
Funny how the DRC should fail so soon after purchasing from a main dealer. You going to name and shame? If I were you, take it to Camberley for the warranty work and they might spot other faults which your stealer "missed".
Cheers.
Re: Is DRC covered under the used warranty?
Posted: Wed May 04, 2011 4:04 pm
by adzpz
To be fair i'll give them a chance to fix things otherwise i'll name and shame.
Other faults include parking sensors and no radio reception

Re: Is DRC covered under the used warranty?
Posted: Wed May 04, 2011 4:21 pm
by ClioDriver
That's really not good enough. I'd be furious. We pay a premium at the main dealers and you kind of hope that you get something for the extra cash. However, each time I go to an Audi dealer I get more disappointed with their service. Such a shame because they do make (some) great cars.
Re: Is DRC covered under the used warranty?
Posted: Wed May 04, 2011 5:12 pm
by adzpz
To be honest - it was a good deal and it has had 4 new tyres and all new discs and pads + the general condition is excellent.
Re: Is DRC covered under the used warranty?
Posted: Wed May 04, 2011 7:57 pm
by irvind
Hope you get things sorted. Feel free to post here, wth good or bad experiences:
http://forum.rs246.com/viewtopic.php?f=35&t=90760