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So, had my free MOT done there today, March 07 Avant, no issues.

Car was last there around xmas time as I was concerned about the well-documented smokey cold start, and was told at that time that this was "normal for an RS4"...
Trying a different tack today, I asked for them to tell me which software version the car was running at the minute.
On collection, they said that after diagnosis, one rich-running fault code had been logged which they'd cleared. When I pressed for more info about the actual software version, I was told that there was "no identifiable software name", "they don't call it xyz, whatever..."
Hmmmmmm.......

I also asked about the coil pack issue and he said my car was fine.
That could well be the case but I'm damn sure I'll be getting this double-checked next time I'm anywhere near Camberley!

Also, the average mpg was 24-ish when I went in, 7 on the way home.

I will not be going back unless I have no choice.

I have a Mar 07 Avant and it needed all coil packs changing. (Build date was Nov 06 IIRC).

Did they stamp the service book for the recall or was it just a verbal thing?

Btw mine's an March 07 avant and I didn't need any of my coil packs changed.

Also got my free MOT no issues asked about any coil pack problems they said mine are ok July 07 Avant

Nothing surprises me more. I had mine in about 4 weeks ago at Glasgow and asked them the same question regarding SW. They checked and told me it had already been updated to a version above what was required, then asked 'how did I manage that'?
Go somewhere else, cos as Scotland top dealer they have a v poor level of customer service and knowledge!!
Col

I hope they send me out a customer survey questionnaire....

Go to Edinburgh Audi, first class in my opinion. seem to know their stuff even though its all part of the same group.

Mac

ive started going to Ayr - again same group but much smaller outfit and seem to get a little better service. shame as Glasgow Audi is right by my work.
Plus they seem incapable of fixing the deflating seats - mondial refused to pay out as they felt they were taking the pi**