Your own vested interest on here.Trups wrote:Protect myself from what exactly?.Surrey Sam wrote:
Don't bullshit me to try and protect yourself...
Now you’re starting to fudge facts. There were two issues 1) general poor fitment and 2) faulty products. At Boxhill you tested the bulbs for yourself in the car and they didn’t work – you were even surprised, as you claimed to have bench tested everything before the kit was sent out. I had previously tested the bulbs across both my cars, to make sure it wasn’t another fault. Bottom line - the product was faulty. Now you claim they were fine all along and have re-entered them into circulation. Yeah ok and I was born yesterday!Trups wrote:Them 3 bulbs you say I switched have been put back in circulation of stock and have been sent out working and fine when testing on the 12v tester and the one that lost a solder joint Has also been fixed and sent out, I don't just come back and start throwing it away because it didn't fit.
I'm not asking you for a video, I said that I will make you one of the adaptor plunging into the reflector.
Did you read the thread I linked you to? A few member son there asking for advice on fitting and me telling the, the same and it working out for them?
If you wasn't happy from the get go I would of refunded you like I said. Even when you tried fitting the DRL kit you didn't get in contact to say that it was giving you grief, so how am I meant to try and help?
The poor fitment aspect is still there, you have to bend and manipulate the metal bulb housings to get them in and fitted. One forum member even resorted to cutting his bulb holders! They are not a plug and play replacement like you make the kit out to be. Here is the thread link to your own site sponsor section, so you can refresh your memory: viewtopic.php?f=93&t=111379
The reason you probably don’t hear about it much is that half the interior kit fits and half doesn’t. The half that doesn’t fit gets thrown in a drawer and forgotten about because the roof lights which you see all of the time, work and fit without fuss. Oh and did I mention the tailgate lamp which only illuminates half of the reflector? There’s no mention of that or the intermittent disco sun visors when you buy the Interior LED kit either.
Generally speaking from what I read on here, the customers who promote you are those where you’ve gone to meet them and fitted the products yourself. I did bite my tongue on the interior LED kit and worked with you to get most of the issues resolved, the DRL kit not fitting and falling apart is now the final straw for me.
It’s unfair of me to ask for a refund over a year down the road, it is also unfair on the community here to not share my disappointing experience with more than one of your products.