opened up a complaint with audi today!!!

[geordie jay]

Speak to a leona bundy at audi customer care thats who i spoke to..i sent them my v5 on monday for proof of ownership so just waiting for them to call back with outcome..she actually asked me if she could talk to tyneside audi to sort it out so waiting on reply from her.if i hear nothing by thursday im ringing them so will give you update mate...did they tell you at tyneside that we are paying for parts and paint lol..i found that stupid as its the paint thats caused issue so why should we pay for it lol

[wrekka]

Good luck with this!

[geordie jay]

Cheers wrekka..

[geordie jay]

afternoon lads!! final update on me car....had tyneside audi on phone this afternoon which is my local audi dealer,audi uk been in touch with them to sort out a solution they asked tyneside audi what they can do so tyneside audi have turned round and said....as i live 5mins away from them they hoped that i will use them in the coming future for services etc etc and with that in mind with being local they are gunna pay for another 20% of bill which leaves only 10% which i am paying which is £124+vat which roughly adds to a final amount of £147..RESULT!!!!! just goes to show whatever the situation and if you prepared to fight your corner you can achieve almost anything..better the money in my pocket than theres eh lol..

[steview]

Result!!!! Have you booked it in straight away? I'm calling in there tomorrow so hope I get the same answer. Mine's due a service in 300 miles so I'll be using them for that anyway.

[geordie jay]

they use a compay at tyne tunnel trading estate for body repairs there audi specialists steve,just waiting on them to ring me to book it in but could be 4-6weeks before anything happens,theres a little scratch on roof aswell and was speaking to them about it and they said they would add the amount to audi so really getting that done for nowt aswell lol,,mines due a service in a few months aswell...where abouts do you live mate do you live near to tyneside..we should meet up sometime fella

[steview]

Tyne tunnel place is the Benfield (Tyneside audi owners) main bodyshop. My mate had his RS6 done there under warranty and they did a very good job. There is one spot of zinc inclusion on my door too so I'm trying for that done. I'm north of Tyneside.

[Surrey Sam]

Well done Jay, time for a drink perhaps:

[geordie jay]

haha yeah sounds good sam...

arr right steve thought you were just up road from tyneside mate.yes thats the one benfield good set of lads

[lofty]

I had a new bonnet/boot lid fitted to my R8 at Tyneside Audi courtesy of Audi UK due to corrosion.They done a superb job and painted the door to repair a bad scratch for £70. I couldn't fault the work, it was as good as the factory finish which I thought may be difficult being Daytona Grey due to shading.The bodywork warranty on its own is worthless as technically once the 3 year paint warranty expires then your only covered if the corrosion penetrates through the bodywork, thank goodness for goodwill.

[geordie jay]

totally agree lofty warranty means nothing after the initial 3yrs and mines daytonna grey aswell so hopefully the match will be spot on

[steview]

Yeh I used to work for them when the Audi bodyshop was in Newcastle so know a few of the lads who still work for them. My mates RS6 is Daytona too and they did a cracking job. He had a 100% goodwill job done including work for some zinc inclusion bits, no panels replaced though.

[geordie jay]

so at least there's one definite answer that's come out of all this.................daytona grey is best colour

[RIV]

so at least there's one definite answer that's come out of all this.................daytona grey is rustiest colour

Fixed

[geordie jay]

so at least there's one definite answer that's come out of all this.................daytona grey is fastest colour

Fixed

lollollol