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Not very happy with AMD Essex!

Posted: Wed Apr 24, 2013 11:02 pm
by watts6087
I picked my car up on Saturday from Amd! They had it for a week. I have a de coke, gut the per cats and a remap!
Don't get me wrong they done a fantastic job! But the communication was not there! I didn't have one call, not even a call to say the car was ready! I rang in the week as I wanted to no what bhp it was running before any work was done, they said not sure off the top of my head about 370bhp! I rang on the Friday to see if my car was ready, yes it was ready but I still did not know what bhp it was running after I kept asking! When I picked the car up they still did not have a Deno print out for me! I have been emailing them this week they keep saying they are going to send it over and I am still waiting!

I asked them before they remapped it will they remove the speed limiter they said yes, all our maps remove the speed limiter! As I found out the speed limiter is still on there! Of course I found out when i hit the auto ban! ;)
But to be fair they are saying they are going to send someone to upload another file to remove the limiter! But when is the question as not getting replays to emails!

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 6:27 am
by Brooner
That' why any work i have had done is MRC all day long and there a 8 hr drive away form me.
i would try and go to the top of the food chain at AMD and explane the lack of comunication and also its shocking that they don't even know there maps

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 6:48 am
by scaghead
I have had loads of stuff done at amd,and always found them to be spot on..sorry to hear that the communication you had with them was poor,funny enough when I had some stuff done at mrc And had the same issue,no problems as such with what they done but found them to be lacking on the organisation/communication front..

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 7:06 am
by chunky79
Sadly i find more and more places are rubbish with customer service/communication.

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 7:18 am
by The_Coat
I find its always best to phone these places as they are not always on top of emails.

I spoke with Ben at AMD yesterday and he was very helpful and had plenty of time to chat and go over the CAF that I'm looking to get them to do soon.

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 8:24 am
by coffey555
Perhaps AMD have an ! allergy?

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 9:10 am
by Ranger Rico
What u on about coffee? :) u in your wee cabin at the mo? I sent u a pm last week.

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 12:57 pm
by coffey555
Read the original post! There are many ! in there! Aye, I forgot to get back to you mate.

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 6:49 pm
by scaghead
coffey555 wrote:Read the original post! There are many ! in there! Aye, I forgot to get back to you mate.
Your in the right thread then :biggrin2:

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 7:22 pm
by watts6087
chunky79 wrote:Sadly i find more and more places are rubbish with customer service/communication.

It can't be that hard! It's only a couple of phone calls!

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 7:32 pm
by 535dboy
What is unlimited b7 max supposed to be then?

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 7:48 pm
by chunky79
watts6087 wrote:
chunky79 wrote:Sadly i find more and more places are rubbish with customer service/communication.

It can't be that hard! It's only a couple of phone calls!
Yep. I can't tell you how many folks complain about my service office when i go on site.

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 7:53 pm
by esp_mm-270
535dboy wrote:What is unlimited b7 max supposed to be then?
I've been wondering about this. I think I read somewhere the B8 does 174mph with factory de-limit. I wanna go for a v-max to be sure but I think mine would get to 180mph, maybe :) MRC pre cat removal and remap.

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 10:04 pm
by S4Player
You won't hit 180 at vmax, ill guess around 168/170. Unlimited car given enough space will hit 193 and then stop dead

Re: Not very happy with AMD Essex!

Posted: Thu Apr 25, 2013 10:26 pm
by 535dboy
S4Player wrote:You won't hit 180 at vmax, ill guess around 168/170. Unlimited car given enough space will hit 193 and then stop dead

Really, that much!?

So the B8 with better aero and more power has the option lifted to 174 then as opposed to removed is it?