Audi Warranty not FSA approved...

[SteveH]

My cars warranty expires in September; was in the dealer and made an enquiry to see if the anticipated price change (reduction!) has gone through yet... Dealer has advised for a while that they anticipate the RS6 warranty to reduce to around a grand. I was informed that Audi are completing their deal at present and the promotional literature is being printed although there are two issues that have delayed the planned release 1) Prices being agreed 2) Have not yet reached FSA approval.

I was advised to check back in a few weeks time to see what the the outcome is.

Has anyone else had similar experience??

[clived]

Wow - that approval issue has been running for months and months!

[SteveH]

Yes, since at least last September when I first posed the question (admittedly I was a year ahead of myself!)

[SteveH]

Yes, since at least last September when I first posed the question (admittedly I was a year ahead of myself!)

[TWH]

It's been running since about January last year hasn't it? It's a total shambles really. I was told I had to buy direct from Mondial last summer because of the FSA problem.

[SteveH]

Spoke with Audi yesterday, still not resolved, advised to wait another few weeks until mid-July!

[Wolverine]

Great .... just had my renewal from mondial .... £1582 ..... July 7th deadline .... I bet it won't be resolved by then.

[TWH]

Yeah me too - that's way too steep, but I think Mondial will supply even when audi are back in business won't they so can't see it being any cheaper. I'm off to look for another company to do my warranty - any recomendations of good companies currently out there?

[SteveH]

Spoke to the dealer man who sorts the Audi/Mondial Warranty whilst at the dealers today... Audi still not FSA approved; he advised that I should receive the standard letter from Audi shortly advising that the car is approaching 3 years old and being offered "the old 2005" Mondial warranty with an introduction from Audi. However, he reckons that I should hold out as long as possible as he is convinced that the new 2006 Audi warranty will be considerably cheaper!? Bit of a gamble?

[Wolverine]

I couldn't hold out longer and have stumped up £1582 !

If you do not renew more or less immediately, are you not subject to a further inspection fee before purchasing another warranty ? Thats what one Audi dealer told me .... inspection to cost something like £275.

[SteveH]

Suppose I've got about 7 weeks to decide Will be massively miffed if I pay and then they drop the price within a few weeks Although, knowing Audi it will probably go up, which will then be even more annoying if I had'nt purchased. I certainly wont be going out of warranty period as I have also heard similar for inspection fee.

[DrB]

I'm also in the same dilema, but have until November.

I had an Audi S4 before my RS6 and got a 'Warranty Direct' warranty for 3 years. It worked well, they covered wear and tear, unlike most warranties and I certainly got my money back. Last year I was thinking about a further policy with them, but I found out they did not cover cars with engines as big as 4.2 litres. I had a look around to see if there were any other alternatives and I came up with : http://www.warrantyworks.co.uk

They offered £523.88 for one year platinum package, max claim £2500. Now I have no experience with them and my feelings are that it is quite possible to get a claim with a value more that £2500.

Anyway after reading the threads here today, I phoned up my local dealer and they are still selling the 'Audi' warranty at £1582.

So I went back to the http://www.warrantydirect.co.uk website and phoned them up. Today they were able to offer me for £850 coverage for 1 year, commencing when my warranty expires in November. There policy has a limit of £5000 per claim, but you can claim as many times as necessary. They offered me Gold cover, with work done at Audi garages.
I am keen to read what you all think as I have had problems with the 'Audi' extended warranty before: They would not pay for faulty mannifolds for my S4 as they were part of the exhaust system - Warranty Direct would have.


Summary of cover:

Parts and labour covered:

Warranty Direct covers the cost of mechanical and electrical failure. Wear and tear to a covered part and damage to an insured part caused by an uninsured part is also covered. Others exclude such cover so beware inferior imitations! For comparison, we estimate these two items to be worth 40% of your premium.

Breakdown Recovery:

Policy includes up to a maximum contribution of £150 toward recovery cost if breakdown is a result of failure of an insured part and if you do not have cover elsewhere. If you prefer, Motoreasy Recovery or Recovery Plus can also be purchased from us at unbeatable prices.

Car hire:

Policy includes up to a maximum contribution of £30 per day for up to 7 days car hire if your car cannot be fixed in first 24 hours if a breakdown is a result of failure of an insured part and if you do not have cover elsewhere.

Emergency travel:

Policy includes up to a maximum of £25 towards the cost of alternative travel (coach, train etc.) if your car cannot be fixed in first 24 hours and breakdown is a result of failure of an insured part and if you do not have cover elsewhere.

Overnight Accommodation:

Policy includes up to a maximum of £100 towards the cost of overnight accommodation if your car cannot be fixed in first 24 hours and breakdown is a result of failure of an insured part and if you do not have cover elsewhere.

Cover from day one:

Sudden and unknown/unexpected failures are covered from the day your policy starts. Others implement exclusion periods! Study the small print!

Instant claims authority:

Your selected garage will call us for immediate claim authorisation.

Direct settlement with garage:

If you select a member of our approved network for repairs we will settle agreed payments with the garage. Otherwise, we will settle with you directly.

Your choice of garage for servicing and repairs:

Tell us when buying whether you want to take your car to a network garage or a franchised dealer/non-network garage for future repairs. Our experience of many different types of garage leads us to recommend independents for all our work - but the choice is yours.


Failure of timing belts, when failure is within manufacturer's guidelines:

As long as you have, or have had, your timing belt changed at the recommended interval failure of the belt and resulting damage is covered.


Wear and tear is always an issue, but up to 70000, not here:

Mileage-------------- Parts Labour
Up to 60,000 miles 100% 100%
Up to 70,000 miles 90% 100%
Up to 80,000 miles 80% 100%
Up to 90,000 miles 70% 100%
Up to 100,000 miles 60% 100%
Over 100,000 miles 50% 100%



The full policy is:

GOLD
for general details of cover see Policy Documents

The items under the following list are covered. Any item not specifically mentioned is not covered.

ENGINE
Cylinder head, internal bushings, oil pump, crankshaft and bearings, tappet gear, valves & guides (excluding burnt or pitted valves), pistons & rings, cylinder bores/liners, con rods, distributor drive, starter ring gear, flywheel, autodrive plate, camshaft drive belts, camshaft & cam followers, cylinder head gasket, cylinder block, crankshaft pulley, turbo/intercooler units, rear main seal, rocker assembly, push rods, timing gears, timing belts & chains.

CLUTCH
The master and slave cylinder, clutch cable and pedal assembly.

TRANSMISSION (Manual, Automatic and Overdrive)
Manual Transmission: gears, synchromesh hubs & rings, selectors, shafts, bearings, drive chains plus gearlever and bushes. Automatic Transmission: torque converters, brake bands, valve block, governor (manual & electric) oil pump and seals, drive chains, gears, input shaft oil seal, clutches, servos and modulator valve, bearings plus gearlever and bushes. Overdrive: Gears, shafts and bearings.

FRONT WHEEL DRIVE UNIT
Crown wheel and pinion, differential unit, bushes and bearings, plus external drive shafts, couplings, C.V. joints and rubber boots, hubs, drive flange and universal joints.

REAR AXLE
Crown wheel and pinion, differential unit, shafts, bearings, C.V. joints and rubber boots, oil seal and rear hub, & drive flange.

FOUR WHEEL DRIVE SYSTEM
Front differential, inter-axle differential and lock, rear differential and lock, bearings and shafts, couplings, C.V. joints and rubber boots, hubs and drive flange.

PROPSHAFT
Propshaft, universal joints, centre bearings and oil seals.

SUSPENSION
Shock absorbers, upper and lower wishbones, bushes, springs, spheres, displacer units and wheel bearings, self levelling suspension unit, reservoir, pump and regulator valve.

BRAKING SYSTEM
Master cylinder; brake servo unit, diesel vacuum pump, callipers, wheel cylinders, pressure regulator, ABS pump and control unit. ABS pressure reducing and proportioning valves, handbrake control cables and linkages, brake pedal assembly, self-adjusting mechanisms, abs sensors.

COOLING SYSTEM
Radiator, thermostat, water pump, heater matrix, engine oil cooler, viscous fan, thermostat housing, temperature gauge, electronic control units and control linkages.

STEERING
Rack and pinion, steering box, idler box, column shaft, couplings, steering column tilt mechanism, power steering unit including pump, pressure pipes and reservoir.

FUEL SYSTEM
Mechanical and electrical fuel pumps, airflow meter, injectors (including injector cooling system), overrun cut-off valve, pressure regulator, sensors, throttle body, fuel gauge and tank sender unit.

DIESEL INJECTION SYSTEM
D.I.S. unit and controls, injection pump, injectors, glow plugs, electromagnetic cut-off.

ELECTRONIC IGNITION
Ignition ECU and Ignition Coil where fitted as standard by the manufacturer.

AIR CONDITIONING
Air conditioning compressor pump, condenser, electronic control unit, sensors, magnetic clutch and valves, evaporator and reservoir, fan control and sensors.

ELECTRICS
Internal failure of the starter motor, alternator, regulator, distributor, windscreen wiper motor and tailgate wiper motor, heating fan motor, cooling fan motor, horn, central locking solenoids and motors, electric window motors and sunroof motors, electric door mirror motors and aerial motors, front and rear windscreen washer motors, headlamp adjuster motors, cruise control unit, relays and wiring looms, rev counter, radiator cooling fan, indicator flasher unit.

CASINGS
Casings are covered provided they have been damaged as a result of failure of an insured part or by the consequential damage of an insured part failing.

OIL LEAKS
Notwithstanding exclusion 11 of the policy, this covers seal or gasket replacement that necessitates the removal of the engine, gearbox/drive unit and drive shafts or differential unit to carry out repairs.

BODYWORK
Tailgate suspension struts.

Only the components originally fitted as standard by the manufacturer are covered unless agreed in writing by us.




I would like to hear see some comments. Does the policy miss anything, bearing in mind it will only cover what is stated?

One last question to those of you who have extended their 'Audi Warranty'. Have you had any problems?


Mark

[TonyFoo]

Am also interested in any comments from those with experience of Warranty Direct (who were incidentally on LBC this morning with a survey into labour rates for car repairs in London). Warranty expires at the end of this month and am looking for extended warranty. Don't fancy the £1,500 on offer from Audi via Mondial and much prefer thr £850.00 on offer from WD.

[TonyFoo]

Not sure now. The Warranty Direct quote came through yesterday and there both a single claim and annual £5,000.00 limit. Mondial have a single claim limit of the purchase price of the car and no limit to the amount of claims. It's a bit of an actuarial puzzle but to my mind it's £850.00 for up to £5,000.00 cover or £1,582.00 for £40,000.00. I guess it depends on your view of what the potential claims might be. I had an extended warranty on a Merc once that saved me £6,000.00 when a 5 speed auto box went (that warranty was only £400.00!). I should think it could be a hefty bill for a tiptronic 6 speed.

[DrB]

Give them a phone, and explain the situation. I did a few days ago after I got the same letter (max £5000). They have now changed the wording of the policy. (It has been increased). I explained that a gear box would cost £12000. I should have it in writing in the next few days though. they did not increase the policy cost.