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My car has an Audi Extended Warranty (5th year), and presently is at the dealers with its gearbox stripped .( 1st gear Whine). Originally they said it would take 7 days the car has now been with them for almost 14 days and now i have been told that they are waiting for a confirmation date of WHEN THE PARTS ARE GOING TO BE SHIPPED from Germany. Audi have refused to give me a loan car . Fair play to the dealer they are trying to get authorisation so i can have one but Audi U.K. are flatley refusing. Can any one advise where do i stand in this matter?

At the bus stop?

Sorry mate....couldn't resist...

Surely it's up to the dealer as to whether you get a loan car. Never had any problems getting a replacement car from Listers in Coventry, even at short notice. It's their pool that it comes from so I don't see why Audi UK should refuse.

I had the gearbox done on mine and I had a car from Reading Audi for the first few days. Then when they ordered the new box and were told it would be at least a week to ship from Germany, they swapped the car I had for an Audi UK car - they said that when you're waiting for parts from germany etc... Audi UK will always supply the loan car (obviously the one I had was needed for other customers).

I'd go kick Audi UKs ass as they are being twats in not giving you a car. I'm sure if you kick up a fuss they'll give you one.

I approached the dealer last week after i posted here and they gave me B7 2.5tdi avant. I was told the parts had arrived and the tech was going to start work on it on monday/ tuesday and that it would be ready by the end of the week.

Are they doing the clutch at the same time (or does it not need doing)?

clutch has been done by my request was told today was about half worn..