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Maidstone Audi - Update On My Issues

Posted: Tue May 01, 2007 6:08 pm
by Shaggy
The issues were:

1. Car makes a ticking noise on the left side (outside) when turning the wheel right of center. (Garage said that its suspension related but they are not sure what part, they tend to think a ball joint so they are ordering the complete range of parts)
2. Metal rattle when I go over bumps (related to the above acording to garage)
3. Horn not work properly (garage have orderd parts)
4. Rear aircon fan not working (Forgot to mention it to them, will tell the guy tonight when he drops off the car)

To be fair to Maidstone Audi they have been excellent. They need to order the parts, but I will have my car at the airport for 1 week whilst I go to NYC on business. I then come back and go to Madird on business for 2 days.

Now, they have bent over backwards to accomodate. The day after I get back from NYC the chap will pick up my car on his way to work 07:30 whilst I am in bed. they will leave me a car so I can go shopping as i will be away 2 days later. He will then return the car fully fitted and tested on the Tuesday nigjht before I have to drive to the airport again.

Very good service IMO

RE: Maidstone Audi - Update On My Issues

Posted: Fri May 04, 2007 10:41 am
by iwant1
always nice to hear comments on good service