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Just picked my RS6 up and turned the radio on and it comes up with SAFE code. I have the correct code number but using the right hand knob it seems only to go to 1,2 and OK.
during my 5 hours drive home I tried to input the code on the hour every hour and after two attempts goes back into locked.

Any idea what I am doing wrong?
lapman

The numbers you can select are displayed at the top of the screen with left right arrow and OK to the right of them.

You enter the first number by spinning the dial, then press the knob in to move to the next.

If your cursor is moving to the next block of 4 without you pressing the knob in then maybe you've got a broken knob. Try pulling it out a teeny bit when you turn it to avoid accidentally pressing it in.

Yep, can get selection to move to next space in the row of four for the codes and you can select a code. It only allows you to select 1 or 2. nothing else

What I mean is you spin the select knob I can only get 1,2 or OK to chose from. When you twist the knob it misses everything between 2 and OK.

That would be great if my code was made up of 1's and 2's !

It really weird why this is happening

lapman

What happens if you only turn the knob to the left? Can you cycle round that way? You are using the right hand knob, right?

Then its, OK, 2 then 1.
It's a nightmare.
Thanks for trying to help out.
lapman

If you enter 1 for the first block, can you then access the other numbers for the 2nd block?

Frustrating to say the least..... Have you tried pulling power from the radio? How were you supplied with the code - RNS-D manual, or by some other means?

Shoppinit wrote:If you enter 1 for the first block, can you then access the other numbers for the 2nd block?

nope, just the same, 1 and 2 only plus the OK.

sweegie wrote:Frustrating to say the least..... Have you tried pulling power from the radio? How were you supplied with the code - RNS-D manual, or by some other means?

sure is.

The code is the original one supplied with the car when new.

Went down and had another go to double check what I said.

The only choice I get are 1 and OK no matter which way I turn the selection knob. I tried pressing every other button in combination with the selection knob and still nothing.
Seems like it's screwed somehow.
lapman

Kill the power to it and leave it disconnected for a few minutes. Very strange & not heard of anything like this before.... Are you sure this is the original RNS-D that came with the car?

Yep it is the original one supplied with the car. Powers up ok with the Audi sat nav screen and then into screen that asks to enter the code.

Shoppinit wrote: . . . without you pressing the knob in then maybe you've got a broken knob. Try pulling it out a teeny bit . . .

Can't believe you got away with that!!!

(I'm very childish by the way)!!!!

seaneb wrote:

Shoppinit wrote: . . . without you pressing the knob in then maybe you've got a broken knob. Try pulling it out a teeny bit . . .

Can't believe you got away with that!!!

(I'm very childish by the way)!!!!

I don't believe the knob is broken. however, done a lot of pulling it out lately.... mostly my hair.

Talk us through what you're doing, step by step. Do us a video if poss.

I'll pull the power on mine and compare.