Corrosion near roof rails.

[RsMagic]

I think Daytonas suffer more than the other colours. Not a scientific conclusion, just my impression. Mine is daytona and has a couple of tiny spot, despite the car always sleeping indoors.

Oh right! So where do you stand with yours have you tried anything?

[Shoppinit]

NOt yet. It's a 12 year warranty. Plenty of time yet

[bam_bam]

It's a 12 year warranty.

Everyday. Learn. New. Something.

[RsMagic]

Some more advice please if ya would folks.

So rang Audi uk back to day after waiting 4 days for a phone call I was promised to receive within 24 hours. No one's interested (I have had more of a response from you lot in 1 week..................of which iam very great full............ then I have from Audi in four months).

They say they shouldnt be doing anything for me and in so many words you lucky there's a contribution at all. Also I quoted to them that this is a common issue and they totally disregarded this fact. (can I get some sort of proof of this?? Any one???
So all iam left with is the email to customer relations manager tonight who I would say wont budge and the fret of the small claims court thingy.

So I guess the question is.... (possibly directed to Shop as he has first hand experience on the issue but comments welcome from all)

Q. The rust on the car, is it in your opinion covered by the 12 year warranty.

I ask this because as much as I push the issue, they keep on quoting the line out of the book
"the 12 year warranty covers corrosion of the panels from the inside out"

[marv8]

Hmm just read this from Audi... Pretty open to interpretation of the dealer I guess

Three-year paint warranty
All Audi vehicles are provided with a warranty for a period of three years from the date of first registration against any manufacturing defects with the paintwork.
The only preconditions are:
• The defect must be reported to a member of the Audi authorised network as soon as it is discovered. This must, of course, be within the warranty period
• The defect must not be due to external influences such as accident damage, climatic, thermal, chemical or industrial pollution, insufficient care or maintenance. This will be determined by a member of the Audi authorised network at the time of inspection.

Body protection warranty
All current Audi vehicles are fully protected during manufacture against rust attacking the internal cavities of the bodywork for 12 years from the date of first registration.
The only preconditions are:
• The defect must be reported to a member of the Audi authorised network as soon as it is discovered. This must, of course, be within the warranty period
• The perforation must not have been caused originally by damage, neglect, insufficient care or maintenance, or by external perforation from the inside out
• A member of the Audi authorised network must be advised about any perforation from the inside out immediately it is found
• All body repairs will be carried out promptly in accordance with the manufacturer’s technical guidelines, using only approved parts and materials, in order to maintain the original level of anti-corrosion protection

[RsMagic]

Hmm just read this from Audi... Pretty open to interpretation of the dealer I guess

I think your right. It's worded in such a way, like all warranty small print, so they can use it to not full fill the expectation of a customer when trying to claim. It's a difficult one because it's quite obviously corroding through no external influences from the end user or users in this case, this is definitely a design fault IMO

Does any one agree??

[chunky79]

It says above that it's not covered from 'perforation from the inside out'

[Shoppinit]

Yeah, strange wording. Of course they will try to weasel out of it. They made a ridiculous guarantee 10 years ago that now they can't afford to honour.

[marv8]

Here is where I pulled it from
http://www.audi.co.uk/content/dam/audi/ ... itions.pdf

[Shoppinit]

Problem is, those are the current T&C. We need the T&C from 2002/3.

[marv8]

Prob have them at home, will try and dig them out. To be fair if Audi seem to stick with most things much longer than they should - a la DRC

[Ryan_Pestell]

thats nearly word for word the same as BMW warrenty paint claims.

and i had a no quibble work done on 2 common areas of my m3 just 3 months ago, had an answer withing 5 business days, was booken in within 1 week and they had the car for 1 week, was very with the work

was bubbling on the rear arches and front sill where it meets the front wing, both of which are very common things of the m3.

Rear arches are due to mounting issue of the rear bumper, and front sill is due to poor design of water drainage system from windscreen and roof.

[RsMagic]

NOt yet. It's a 12 year warranty. Plenty of time yet

I think you should get on with it shoppinit because you are going to be a very old man when you get to the bottom of it lol
Iam really having a bad time getting them to cover all the cost.

Do you or any others no where to get proof that this is a common issue, and more importantly the out come of any claims?

[RsMagic]

Has any one gone any further with this as I've not had any joy,?they have now gave me seven days to book the car in otherwise the offer is retracted.

[Shoppinit]

Perhaps you should send an email to Quattro Gmbh to ask them for advice. They are generally better than Audi at helping out the RS customer.